Albert

Staff were very welcoming and helpful when asked about local tourist attractions and hotel enquiries overall stay was excellent the bed was the most comfortable hotel bed Very good location near the museums and close to tram stops into the central area Loads of places to eat near by at reasonable prices We loved the hotel and will definitely stay there again

Was perfect

Nothing

The Restaurant

Disappointed that there was no complimentary water in a room which cost us just 800 for 3 nights before we left the hotel we said it to a staff member and they said that we could have drank the tap water in the room which was the hand basin

Location and checkin welcome Dominic also looked after us well buy changing pillows and purchasing biscuits for our room

Ground floor bedrooms always had cluttered corridors which were extremely dark Stuffy rooms lacking the little things for a five star establishment No dressing table or full length mirror

Beautiful design and personal attention And the restaurant Izakaya is outstanding

Room is a bit cramped but actually it s design makes up for any size issues

Room service was trendy rather than practical

Everything was perfect

The pillows were a it too high but it is what you are used to

Quite simply a fantastic Hotel with an amazing restaurant and even better staff Having lived in Amsterdam for 3 years I had previously used the restaurant IZAKAYA but had never had the need to use the hotel My experience with the team who greeted me and looked after my every need was simply amazing Hellen Sandra Britt and Audrey epitomised the excellent standards of the hotel and did so with wonderful smiles I will return both for business and pleasure when back in Amsterdam 5 STAR SERVICE

We did not eat at the hotel but it was packed from lunch to dinner and the food smelled great We wanted to explore the city s ethnic and international food so we never got around to eating in the hotel The restaurant is very pretty Many people patronized the breakfast option The spread looked lovely and at 17 very reasonable We don t eat that early

We loved being half a mile from the congested part of the city This location is close to the museums but also quirky streets with lovely restaurants and cafes Delicious coffee Fruit and flower markets The restaurant is very popular and a little noisy but all that stops at 11pm on the dot We happened to be staying in the ground floor room closest to the noise However I loved having a bathtub We will stay here again The service staff is fabulous

Excellent Ily Coffee Great location close to Museum Plein Staff helpful with bookings and directions Has excellent restaurant and nice lounge for relaxing Nice touch having high quality Christmas decorations making a nice festive feel