Villa Alessandra

The hotel is very close to Arc de Triomphe 10 minutes by walk There is a market nearby and Ternes metro station is 5 minutes far from the hotel Although the hotel is in city centre this is located in a little yard so we could enjoy silence too The staff was helpful and cleaning ladies came everyday The WiFi connection was good but is needed to spell out in all rooms

There are just French TV channels In room there is a hanging wardrobe but no shelves

Bed was nice clean good location nice ambiance

Rooms were small No air conditioning but there was a fan

The location at a walking distance from Palais des Congr s restaurants and the daily market Rue Poncelet

The size of the rooms

Everything was OK Always to recommend

smell in room and cleanliness of bed cover and size of trash bin could be bigger

good location

no hot water and it has been 2 days already and still not repaired

The location is perfect So close to Champs Elysees The furnitures are slightly outdated but so clean ve smells fine Only one receptionist The girl staying in the mornings was helpfull kind and well donated

The staff werent helpfull except one There wasnt ant security The staff didnt know the job They always give us the wrong room keys We hope that they didnt gave our rooms key to someone else One night the electricity of the otel gone and the staff didnt know what to do One person left in the elevator and the firemen saved him We have to made an really argument with one off the staff The wireless didnt worked for 2 days the staff just tell me that if I want I can leave whenever we want and if I want I can use the wireless in the lobby But as they promise there wasnt any wireless at the rooms for 2 days

Good wifi good laundry service packed in a neat box

Towel was so thin blanket was also really thin Most sockets were hidden behind the table or bed tables which was very difficult to move so I had difficulty having access to electricity for my phone and laptop No air conditioning

location

no duvets this hotel still uses blankets

The location was excellent right near the arc de triomphe in a quiet cul de sac

The elevator wasn t very smooth Not sure that it fits the 4 star description but we got it on sale in the off season so that made it good