Shangri La

The breakfast hot buffet was cold and desert and fruit tray had bugs crawling over It very off putting

Wonderful location Excellent views of London food quality is number 1

Staff helpful but overall the place is badly managed Room was not done Room cards did not work anymore after day 1 Breakfast was not on the bill and i had to wait at check for clarification Overall not a 5 Star experience

Excellent service very attentive staff Amazing room delux with panoramic views

Everything it was great

Nothing

Totally amazing hotel the room was out of this world the staff were very helpful

Not the hotels fault but lots of road closures around the hotel so made very difficult to get to

Ease

Dirty bathroom floor

Fantastic spacious rooms with an amazing view of London Well worth a visit

Had a lunchtime reservation in The Ting for a table of 9 The service was rather slow to say the least Didn t expect to have to ask for the wine list in such an establishment Surely even if it was a busy service there would be enough staff to cater for customers needs Despite this the food was very good and when we were served staff were helpful Again slow to serve in the cocktail bar all very nice however a prompt service would make the experience a better one

The hotel is amazing in every way You should book it for that reason Do not book with breakfast because the buffet choice is poor and not of equal quality to the rest of the hotel Do not expect a great spa though It has not sauna steam room etc

Absolutely loved every single thing about it Will definitely be returning