SANDRA

Everything was OK Always to recommend

Location Cleanliness

Size of the room it was promised 20m2 in reality it was around 11m2

Comfortable bed and friendly staff

Very good location also found two terrific restaurants nearby

smell in room and cleanliness of bed cover and size of trash bin could be bigger

location

no duvets this hotel still uses blankets

Good wifi good laundry service packed in a neat box

Towel was so thin blanket was also really thin Most sockets were hidden behind the table or bed tables which was very difficult to move so I had difficulty having access to electricity for my phone and laptop No air conditioning

The hotel is very close to Arc de Triomphe 10 minutes by walk There is a market nearby and Ternes metro station is 5 minutes far from the hotel Although the hotel is in city centre this is located in a little yard so we could enjoy silence too The staff was helpful and cleaning ladies came everyday The WiFi connection was good but is needed to spell out in all rooms

There are just French TV channels In room there is a hanging wardrobe but no shelves

Location to reach Porte Mailot Champ Ellyse

Price a bit too high for current hotel condition

The location is perfect So close to Champs Elysees The furnitures are slightly outdated but so clean ve smells fine Only one receptionist The girl staying in the mornings was helpfull kind and well donated

The staff werent helpfull except one There wasnt ant security The staff didnt know the job They always give us the wrong room keys We hope that they didnt gave our rooms key to someone else One night the electricity of the otel gone and the staff didnt know what to do One person left in the elevator and the firemen saved him We have to made an really argument with one off the staff The wireless didnt worked for 2 days the staff just tell me that if I want I can leave whenever we want and if I want I can use the wireless in the lobby But as they promise there wasnt any wireless at the rooms for 2 days