Hotel X

Excellent customer service

Staff were exceptional and helped to sort out any problems Bathroom products were good and the room had everything you would need It not the staff were quick to resolve any difficulties

I booked two rooms as there were four of us One was small but perfect with a little balcony The other was too small for two people in my opinion and overlooked some pipes The safe stopped working and as soon as we told them they came to open it At the same time I asked if there was another room with a balcony We were immediately upgraded to a lovely room with a very comfortable bed and more reasonable bathroom

Good location comfortable bed nice decor

over all the place was very nice

Excellent staff very helpful Great buffet worth the price very clean and quiet in nice location near good local restaurants and the tube

Nothing everything was great

Staff were very helpful polite Rooms were lovely the location of the hotel was excellent for the trips we planned and for getting around London Plenty of restaurants close by

Can t think of anything

The hotel is great clean and in an ideal position for Kew Twickenham Wembly and central London by train

No Parking

Staff very kind clean rooms good position

Breakfast to pay separately

the beds were fabulous the bedding luxurious considering on a main busy road exceptionally quiet The staff are lovely nothing to much trouble would definitely recommend this hotel

personnel choice cooked breakfast could have been done with a little more cooking

The excellent staff made our visit very pleasant The room was very comfortable and the location perfect as well

The rooms are on the smaller side although I knew that going in