White House

Door entry card not working Each time you have to go reception and change card

poor maintenance

We were told at reception that our room had a walk in shower wet room Turned out to be a disabled room No complimentary coffee tea facility in room Could hear everything outside the window

Location cleaness and rooms

Busy hotel

Charged twice for a stay of one night very disappointed with booking com service

Gorgeous breakfast really helpful staff felt like a lovely experience

Drinks prices

tHE LOCATION AND THE STAFF

cramped room very little milk or tea making ingredients a dirty bra belonging to previous guest

The staff were friendly The food was of a good standard we only ate breakfast the rooms was spacious

We got up graded to a level room but unfortunately we looked stupid trying to use the level lounge could have been a little clearer on what we was getting in or upgrade

Location

Service

Bed very comfy and air conditioning good

Some rubbish left in room cleaning in bathroom could have been better Breakfast very expensive couldn t see a cheaper option for kids but I didn t ask

We were there for our anniversary and everything was just perfect got there early but still got our room staff were great hotel is beautiful not our first time at this hotel and wont be our last love it and thanks

Nothing at all