Belvedere

Big cozy and comfortable rooms with amazing views to Belvedere palace Great breakfast and fantastic service We got VIP service from Ren Sanchez who was very attentive and helpful We really had a lovely time at the hotel Many thanks

Nothing

Very nice staff visit was just a quick o n stay before a flight public transport and also road connectivity to the airport is great and less than half the price than the NH airport Coffee and juice for early departure

Room itself was a bit worn ou but very spacious clean and fine

Welcoming refreshments water biscuits at arrival in reception was a nice first impression Room was clean and spacious Location is closer to the train station than the city centre but with the tram is easily accessible Hotel is right by Belvedere Garden Palace and is a lovely first close attraction visit upon getting into the city

The location of this hotel is excellent you can get here directly from airport by S7 have direct connectivity to many tourist spots and Wien Hauptbahnof through tram line O plus Belvedere palace just 5 min walk In addition to good location the staff is very friendly and informative

Very friendly staff Effici nt check in check out

Had a room on the top floor Too much noise to have a good night sleep Air conditioning not functioning very well Coffee machine broken

I liked everything The stuff was welcoming the room was clean the bed was perfect

Everything in the breakfast ran out of stock quickly and was not replaced until asked for

The breakfast is excellent The location is near the centre about 20 minutes walk The interior is ok

I have put down a complaint on the NH Belvedere hotel in Vienna on the booking site Booking com We arrived at 6 AM at the hotel we gave the receptionist a knowledge that we are here for check in and that we are fully aware that the check in is not until 3 PM We left the laguage in their safety room and left for a sightseeing of Vienna We even in the morning pointed out for the smoking rooms The booking form clearly states 2 smoking rooms When we came back for the check in at 3 PM they gave us the keys and wanted to send us away in our rooms since the lobby was full of people clearly waiting for check in at exactly 3 PM and not a minute earlier When I asked if the rooms are smoking they said Oh noooo we only have 3 smoking rooms and they are already taken When I tried to explain that we need smoking rooms not beacuse of caprice but beacuse of need the trainee at the reception not the receptionist said that s not her concern and not her problem If I knew that my booking request would not be met I would booked a hotel elsewhere a hotel with a terrace And the girl at the reception said Than wait for the girl from this morning to come it s not my problem I am a trainee here So we took the rooms in order not to wait longer I am absolutely stunned from the behaviour of the stuff I have oral presentation tomorrow on a conference and now I can t focus on my work It is obviously not useful if I state that I want a smoking room in my booking form when nobody respects that Wifi is terrible in my room on the first floor the connection was on and off all the time My room was faced towards the street so I couldn t sleep well It was very noisy and I felt every vehicle crossing down the street

Elegant clean and functional comfortable taste large rooms

Free internet too slow Coffee in the room would ve been nice

Friendly staff walking distance to the city center close to the airport train station

Bit older hotel but in a very good shape