H Hotel

There was no electric kettle in the room it would have been desirable to have one

The breakfast was impressive There was a large variety of sweet and salty food to choose from There were also juices fruits a coffee machine with american coffee cappuccino latte etc The room was small but had everything someone could hope for There was also a safe which nowadays is rather important The wifi had good signal and good speed The matresses were excellent

The location At first at google maps it seemed close to the train station but it is not 15 20 minutes walk to the nearest metro stop 25 30 to the train station through all sorts of neighborhoods from ok to not ok The room was clean but not as clean as we would expect from a 4 star hotel

Reception were most helpful and we were able to take our room well before the advertised time The traditional English Breakfast was excellent not short in quantity nor variety of its component parts I did like the dining room decor with its 1920 s theme

I reported on leaving that the shower head and its fixing to the wall needed attention

So convenient for tube and museums

We liked the historic listed building the hotel is in It s convenient that it has a Persian restaurant inside The staff in general was quite helpful with several issues Our heating failed on the first night so when they gave us an electric heater the next day it saved us The toilet also broke and the repairman was nice and quick in fixing the flush tap The gentleman from the reception was nice to hail us a cab on departure as we were in a hurry The location is very nice and just across the street from a metro stop and an entry to Hyde Park and around the corner from a convenience store and pretty old pub The Swan

Unfortunately the fact that it s a beautiful listed building means its elevator is tiny so two trips for two people with suitcases are inevitable with a bit of a wait between them We didn t like the breakfast we weren t asked by the waitress what we d like to order so we just helped ourselves to the basic breakfast not a very varied selection You get charged 10 GBP on arrival just in case you use the mini bar I was surprised I was told on check out I d get the money back in a few weeks

nothing

Tiny room small wardrobe grubby dated uncomfortable beds electric wires hanging out of walls tiny shower room which was in bad repair an excuse for a bar in lobby dreadful view from window This is a poor 2 star hotel

Breakfast and personnel were really nice

The rooms and especially bathrooms could do with a refurbishment

The hotel was tired parts of the shower were falling off The staff were difficult to understand and not the friendliest

The location opposite Lancaster Gate Tube Station Housekeeping guys did a good job keeping the place clean with all the given challenges

Your site rated it 4 star and I doubt that unless the star rating system is different in UK A historic monument style hotel which is okay the really small room bearable but the bath toilet is just a box with no elbow room the tub meant for kids not an adult broken tiles on the floor soap scum on the curtains The free breakfast is just oats boiled eggs and bread everyday unless you pay and order more off their menu

The staff was nice The breakfast was very good The Wifi was working mostly well

The location is too far away from Milan about 30min Then there are no ticket machines for using the tram bus nearby which makes it impossible to use the public transport over the weekend unless you buy tickets in advance highly recommended The bathroom was definitively not a 4star bathroom it was a bit old and rusty