Olimp

decent breakfast enjoyable spa circuit although not quite clean

unwelcoming staff at the reception I was early for check in so I wanted to use the spa in the meanwhile included in the booking I queued for the main reception and I was told to go directly there the woman didn t even look carefully at my confirmation At the spa reception after queueing again I was told I needed tickets so Had to go back to the main reception after queueing again where I explained this ridiculous situation and no apologies were made I genuinely think the receptionist wasn t able understand what I was saying in English after check in we went to our room and there where hair all over the bed We asked to change room and for the manager to come to check the new one together with us There were hair on the bed of the second room too We asked for any sort of benefit to recover such an uncomfortable situation for a 4 stars hotel but they were totally refused Cleaners came to re do the bed It was clear that the hotel staff didn t really consider this matter a concern which was really disappointing after checkout we left our luggage in the storage room when we came back after few hours one was missing The hotel staff struggled to help us as if this was not a big deal They just mentioned they might have an insurance but they didn t know the details it was clear they didn t know their policy to deal with this type of event It has been really frustrating and such a bad way to end our holiday not considering the loss of money

Good service very clean hotel Good location and excellent service The staff were very helpful and supportive

No problems whatsover

Staff members were extremly friendly knowledgeable Big thank you to Beatriz Alba Marcin Carlos you made our stay really memorable You are fantastic Great location 15mins to the seaside 25mins to Gothic Quarter on foot places we saw memories we have are better than pictures

Na

On the day we arrived the hotel had for some reason arranged a pool party with loud music to be heard throughout the day and all evening in the entire hotel and in the rooms Extremely annoying for guests seeking relaxation and quiet

Nice pool area Good breakfast Reasonably close to communication Rooms were clean Rooms still fresh and new Well suited for teenagers and adults would not stay with small children

Internet connection part of the time overloaded and really slow Staff tried to get me to sign a bill where I was charged in my home currency instead of EUR at a really bad exchange rate Aircon in room erratic the temperature setting had no relation to reality Drain in shower didn t work properly had to take out the thingie that stops larger items from going down the drain for there not to be a flood

Facilities and the room itself were clean and immaculate Spa has alot to offer Helpful and knowledgeable staff Location great for us two metro stations within 10 min walk

The Spa and pool

The shower was too small

Staff were helpful friendly and happy to help

Cosy bed

4 Star hotel but no desk no table no space to put even down a toothbrush in the none existing bathroom the sink was just next to the entrance door no real bathroom the toilet and shower was in the same room divided by a small slider so you could always look into the toilet shower from the room no privacy

Good location close to the beach and nice poble nou area Very good breakfast