Hotel Raffaello

Good location for visiting Milan and lake Como and the breakfast was good

They never call for wake up and say tomorrow we ll call but never do it Safety box not work The hotel shuttle at afternoon sometimes not coming form ITMA to hotel

This hote never like to 4 star

A good value for money hotel with nice staff

The crossiants were the best and so was the staff at the reception desk and breakfast

Very clean good rooms silent excellent breakfast with lots of choice fruit etc Also kind staff for breakfast You get 2 different and large pillows each to suit your needs one hard one soft They installed a smartphone which you can use for free international calls but we haven t tried Very nice restaurant just around the corner called l immagine highly recommended Top 15 in Milan and normally priced

Location is far from center but tram in front of door Reception girl is quite passive in helping you out you have to ask everything such as when is breakfast where is breakfast how does tram work etc Don t forget 5 euros tourist taxes per person per day and parking at 10 euros per day is expensive but with surveillance No good parking available in the neighbourhood just on the dirty streets of Milan

Very good breakfast The room was very clean The staff in hotel very helpfull

Amazing breakfast such a good variety of food The room is clean and quite big to be honest The staff were very helpful Located 100m from mcdonalds and tram station which leads to city centre

The location So far from city centre As we didn t know it we had to walk 40 minutes from metro to the hotel

Parking apparently was not included in our booking as we found out upon arrival We had to pay an extra 15 euros to reserve a parking space However when we arrived back at the hotel late at night the receptionist told us that the parking is full and there is nothing he could do about it After arguing with him he let us park our car in the middle of the parking terrace and we left the car keys at the reception desk in case the car had to be moved At 7 30am we received a wake up call telling us that we had to move the car ourselves The receptionist apologised for the inconvenience but apologies are not enough for a 4 hotel the least they should have done would be to refund us the parking fee which they didn t Additionally the hotel was overpriced probably due to the expo or some other city event we paid a total of 245 for 1 night

Room toilets beds were clean Breakfast has adequate choices

The staff is not friendly rather expensive

staff was amazing very helpful and professional clean and comfortable hotel

distance to city centre was not as described on bookings com and no variety on breakfast wifi signal was not very good