Hotel Roma

Location breakfast

nothing

Excellent location The room was big and clean

Went as a group of 3 the room was really big with 2 bathrooms and 2 bedrooms in one room Location about a 10 15 minute walk from the city centre They call taxis for you that appear within 1 minute

The lift was very small and dingy it didn t feel the safest going in there You are not provided with an iron and have to pay for staff to press your clothes

Location was in the walking distance to the main square

I wasn t totally satisfied with the room s cleanliness There was hair on the bathroom floor everywhere And we missed some kind of complimentary tea and coffee in the room

The location

We did not have a bad experience but felt it somehow disappointed

The bed was very comfortable At breakfast there was also fresh bread which I like more than croissants

Perhaps the heathing of the bathroom

The hotel is in a beautiful neighborhood very close to Duomo It is about a ten minutes walk to Duomo I loved the Manhattan restaurant which was recommended by the gentleman who was on night duty the day we checked in

The hotel has potential to be beautiful The suits are nice However it is not well kept They need to renovate and repainted the walls Housekeeping does not clean at all there is mould around the bathtub The carpets were dirty with animal fur I had allergies for the entire stay When we checked into the room my allergies were immediately triggered I was sneezing uncontrollably then I noticed fur I called reception and mentioned the state of the carpet and that it needed vacuuming immediately The man who was sent do it was so angry and rude and just did a bad job making us feel like he was truly bothered by our request Oh they could not give me an iron when I I asked for one one evening It did not feel like a 4 hotel Only friendly staff at reception were the gentleman when we checked in on the evening of 2 September and the one from the morning we checked out on 6 September The gentleman who called our taxi and helped us load our taxi was friendly Pity i didn t take their names down The others throughout our stay were unfriendly and impatient

Situation the breakfast

The staff is not extrammly cooperatif and the price is realtivly high

The recepcionist was rude and he yelld at us becouse we rang 3 times for door to open to go in the garage we thought it was electronic opening The bathroom was really big disappointment Pictures on booking show new bathroom we had really old one Look at my pictures The windows were double but you could here everything from the street The heating was turned off at 22 23 I slept in my jeans and sweater Garage is not included in the price One day 25 The wi fi is very very slow Big dislike

Old fashioned