H Hotel

Price awesome Staff very good Location for Hyde Park perfect

Lift tiny Breakfast rubbish bread and cheese

Super location really nice breakfast and clean comfortable rooms very good price

Clean bedding Helpful staff

A little shabby in room Torn net curtains

Breakfast variety Well decorated rooms Great shower

The hotel was very clean and smelt very nice The beds were comfortable

The breakfast was poor I was waiting for half an hour for greasy oily bacon The choices were underwhelming Food cutlery wasn t replenished you had to ask several times to get staff to bring out new stuff The wifi is poor in the hotel The staff are rude and dismissive There was no information or welcome pack when we arrived Although it said it was a 4 star hotel I beg to differ They couldn t give us any recommendations of place to go which I found very odd Overall I wouldn t stay there again

Modern and good location for where we needed to go

Room was a bit small

Nice hotel and good service Very clean and also good value for money for its location Highly recommended

This is probably just about a staff doing his job very seriously but I found one guy standing and watching people as they put every bit of breakfast on their plate it felt uncomfortable However on my first stay at this hotel before that didn t happen so it could just be one occasion

Close to the apollo theatre and close to train station

Complimentary water

Staff attitude on check in was poor Bed not comfortable poor breakfast

We booked the hotel more than 4 months in advance When we arrived staff told us that they didn t have our booked room because of building work and tried to relocate us to a different hotel in a much worse location further out from the centre It was obvious that the building works had been going on for some time if they really didn t have the promised room they should have contacted us and told us which would have given us the opportunity to rebook elsewhere This is presumably why they didn t do this but tried to fob us off with an inferior location I think this is very shady practice verging on fraud in my view After we went ballistic and created a scene in reception they suddenly found they DID have a room that fitted the spec of our booking all along surprise surprise This kind of practice is why people hate hoteliers It really spoilt the experience of our first night and leaves a bad taste Staff themselves were generally good but I ve rated as poor to reflect this bad treatment Hotel itself is fine and in excellent very central but still quiet location I d have recommended strongly if they hadn t tried to trick me out of my booking