The Lodge

The room was in the new section and good quality Having a Nespresso machine was good

Our room key had to be reset each day which meant a rather long walk back to reception each time We were up two flights of stairs so if you are not very mobile make sure you get a ground floor room

Close to the tube

Staff poor parking terrible do not have enough parking spaces for the size off the hotel

Friendly staff Comfortable beds Excellent position close to the tube

Fan didn t work in the bathroom

Being able to leave window ajar for fresh air at night BUT see the consequences in next box

Noise from planes unavoidable flight paths and guests avoidable notices to remind guests they are sharing the facilities perhaps coming in late etc Will ask for soundproofed aerated room next time perhaps and or comp ear plugs

Very clean friendly staff Upgraded room on arrival

Room smelled of smoke staff seemed uninterested No hot water in the morning my pregnant wife had to endure a cold shower Again staff uninterested

Nice location and free parking

No tea making facilities no milk for coffee in the room noisy floor boards and you can hear a lot of the noise from other rooms which is a shame

Car parking is inadequate had to park in local shopping centre 20 minutes walk away which cost 16 for 2 days

Cracking hotel Well equipped and with friendly staff

Nothing

Clean and warm Good hair drier and large bathroom

No kettle or tea facilities not everyone drinks coffee The bed could be bigger