Lori

Huge bed and bathroom area very gorgeous room with fabulous views

Price of food and drink was very unreasonable for example 8 euros for half lager or 28 euros for breakfast not good value for money Also the selection of food available is poor

The more relaxed dining experience on the terrace is excellent

Where to start this time Paying 28euros each for breakfast when all I wanted was a cup of coffee and a croissant The handle falling off the toilet door and getting locked in for 30 mins the staff not seeming bothered when I told them Getting asked for a 30euro charge to pay for an extra 2 hours on room for a late departure when my pregnant wife really needed a sleep at lunchtime This hotel used to be my favourite hotel in my favourite city but it isn t anymore Shame as I have been coming since 2003 It feels like you are less 5 star and more about charging a price for everything

The hotel was beautiful and the staff extremely friendly and helpful The views from the hotel were incredible Gorgeous pool area with very comfortable sun loungers and towels provided by hotel Excellent gym facilities and Spa Rooms very clean and comfortable Bathroom immaculate and supplied with l Occitane goodies

Breakfast and room service prices very expensive The hotel is a bit out of the way so there is not a lot of public transport and it stops quite early staff were unable to give us much useful information such as times of services Shuttle bus does not start until 11am and only twice a day and not three times a day as described in booking information City pick up at 6 45pm allowing little time in the city if using this service No tea or coffee making facilities in rooms which you would expect in any hotel

Nice view clean

Too far to center Service is slow

The staff very very accommodating to any request and had good advice for restaurants and sightseeing spots

Nothing

Location and pool

Food wasn t great and very pricy Also there were no coffee facilities in the rooms This is not a 5 star service

The staff were all exceptionally friendly and helpful they made us feel so welcome The location is great if you want to be out of the city a taxi isn t too expensive c 15 20 to La Sagrada Familia and the funicular from Tibidabo is useful but closes early out of high season Well worth it for the views and facilities the spa is great and the pool gym small but very welcome after a day out

The fact we had to leave

staff in restaurant nice dinner breakfast view from the room is really beautiful

no wifi in our room at all gave us 1 bed instead of 2 although I booked double room we were 2 big guys travelling didn t manage the situation well did not offer anything extra for the issue they caused even said we will not be charging you for the extra bed which we would normally do like a behaviour of a 3 star hotel

Amazing staff Always ready to help with a smile

Friendly staff fantastic location Indoor swimming pool a hit with the children Take time to spend at the hotel