City Hotel

Staff were polite and helpful excellent location to tube With wonderful facilities

The swimming pool was lovely but very cold I did comment on this to the staff

Love the ajala spa

Best location for me to get around London quicker

Never enough breakfast tea in complimentary beverages

Convenient location near Tube station Room upgrade most welcome Room suite was enormous Staff friendly and helpful

Extremely friendly and helpful staff Great location but a bit more expensive than what it should be For the same price you can stay in Sofia in Hilton or in Radisson in the very center

Cleaning in the mornings were too noisy and it interrupted my sleep very nasty

Tanya on reception in the evevening was fantastic

Everything worked as it should everything was as it should be

Nothing But there are better hotels at better locations For a much more money

Very friendly staff Fantastic location for what we wanted Nothing too much trouble

Swimming pool was far to cold

Air con

We were in London for a city break and the hotel s position was perfect 200 metres from Tower Hill 50 from the underground station Room furniture cleanliness and services are what you should expect from a five star structure The swimming pool is a big plus if you are staying for more days Price adequate to the level and position of the hotel

The air conditioning in our room was exceedingly noisy so much that we decided to switch it off and sleep with an open window Not a huge discomfort but not adequate for a hotel of this level had we stayed longer or in a hotter period I would definitely have complained to the staff