Crown Hotel

The room was a good size the bed was comfortable and the room was clean our ensuite was a good size and had a good power shower The location was close to transport to get into London quickly with many restaurants nearby The waitress barperson in the Clayton crowne bar was very cheerful attentive and helpful Good selection at breakfast

The bath in the ensuite had been fixed near the plug and was sharp there was black mould near the shower which could have been cleaned up better Some of the reception staff were not very helpful at check out The food in the Clayton Crowne bar was expensive and we were a little disappointed with quality of the meals as they were not worth the money the restaurants nearby were much better The breakfast had a good selection but on the first day the cooked breakfast was a little overdone and cold but the second morning was much better I think for what we paid per night it was a little too expensive have stayed in London before in much better value for money hotels

Loved the pool the hotel looks amazing

The food was nothing special not standing to our expectations

Did not have

Friendly staff and food in the bar was good value plus the leisure facilities and internet were good

I dont think charging 10 per person for breakfast x 3 is value for money plus 30 for car parking when paying over 200 s per night is reasonable

The hotel was absolutely faultless staff were all extremely professional and rooms were stunning Breakfast offered was to suit everyone as taste everything on offer and cooked fresh to order

Nothing at all

Staff were brilliant room was comfortable Pan Asia food was delicious

Full English breakfast Tried it once Not worth 10 each

Location

The room carpet air conditioning wasn t good

The staff and location were wonderful

The shower was of odd design and did not drain well the safe was too low and the light switches were a bit odd

That it was next to a few convenience stores

Stayed Friday and what a disaster No parking left had to park in travelodge which apparently was much cheaper Check in fine shower was covered in grime bed was most uncomfortable as were the pillows Had been bitten by God knows what on my arms and legs Paid an extra 36 for breakfast that was absolutely awful The eggs were under cooked myself and my husband have been unwell since Saturday evening Only now getting over the sickness so glad my nephew opted for cereal shall be making a phone call later to complain and ask for the 180 pounds I ve paid just to be left tired bitten hungry and sick As when I went to complain at check out there was nobody to be seen

on occasion you would have a helpful staff member The rest of the time you were looked upon as an inconvenience

Didn t enjoy cold showers in the morning as the hot would run out before 9am the air con was set on 14 degrees cel When you complained to management regarding issues nothing was done about and you were told there was nothing wrong