Forte

The decor and the service

Not having coffee facilities in the room

Staff very efficient and friendly

Expensive

The location service cleaniness

Nothing

The staff were very friendly and efficient The bar hix and tea room had a great atmosphere

Not much the suite was set up for business vs leisure with the location of the desk but was easy to get this adjusted

loved the location great staff food was great Room was nice

Bathroom was really for a refurb beds not the best duvet too thick

Excellent location beds are amazing

Free Wifi was terrible and you need to pay if you want it to work better Staff were quite sloppy for room services housekeeping etc

The Bar is very nice and the barkeeper is worth watching Taxis in front of the entrance at any time

Afternoon Tea is crowded not enough personal for the quantity of guests Expensive for what you get

Staff friendly and helpful

I have stayed in five star hotels several times in London and had a better room for the money Poor room small and no outlook

Browns feels like home in a much more appealing way than other nearby five star establishments we have stayed in

It s not our first time in Browns and it will certainly not be our last we love this hotel It s cosy and so convenient Next to all the nice shops restaurants and galleries The staff is very helpful especially the concierge Luxurious but not vulgar

The only thing I didn t like and I didn t like the last time was the afternoon tea The staff were so polite but the food was very avarage The sandwiches were good but the scones were undercooked They smelled like raw dough and in the center they were uncooked