Panorama

The most excellent and helpful caring staff This hotel is in a pleasant suburb of Amsterdam yet only a 15min tram ride into the central station and the city 6Euro runs right outside It has sensational panoramic views from the comfortable rooms A really great hotel with a fab breakfast buffet

A bit out of town but if anything this added to the charm with its spacious open location

Great hotel was a bit worried about location but it was not a problem tram 26 and it takes 15 mins from Central Station Beds were amazing and free mini bar and unlimited hot drinks from reception a bonus Staff were very friendly and helpful even if they did forget the alarm call on our last day Also great views from most windows

Room cleaning could be better we went out on first day and got back around 4pm room still not cleaned They came eventually and we had to get out of room Not great cleaning and beds were not made or changed very well

The bathroom was amazing Big tub with jets Very up to date Room was nice too minus the carpet Carpet was the only thing they didn t remodel or something very stained Tram station is a 2 minute walk and then a 10 min ride into central station

No parking on location A bit of a walk but not to bad Hotel is only on top 2 floors of the building kind of threw us off Great hotel can t complain Maybe a tad pricey but it s in the capital

Easy access to centre centre via tram nice location and free mini bar daily

The double bed was two singles with a double topper and they kept moving apart

The bed was incredibly comfortable The room dad very clean and well equipped The tram into Amsterdam was easy and convenient

Good service great breakfast

The staff was very nice and apologetic in dealing with our numerous complaints and all of the filth and problems with our room unfortunately they are not empowered to do anything for guests as the owner remains in total control

I have no idea how this is rated as a 4 star hotel it is definitely the worst hotel I have ever stayed in The hotel and rooms were infested with hundreds of insects and there were dead bug carcasses all over the floor of our room see photo The carpet and bed linens were foul with bad smelling stains on them when we arrived see photos Housekeeping does the bare minimum our sheets were stained carpet was filthy and we didn t even have enough towels We had such a horrible experience that we complained to the hotel manager every day we asked for one night 279 to be refunded and they were too cheap to even do that for us The hotel is in a sketchy apartment building where the hotel rents a few floors so expect a strange and somewhat unsafe entrance which of course is bug infested also The hotel is 30 minutes from the city at least so for the very undeservedly high price you pay to stay here you should definitely stay at another hotel with a much better location In summary avoid this hotel at all costs

Very well located hotel close to the tram station and also close to a nice park just across the street Staff always willing to help Great breakfast paid View from the room was superb

Very clean and comfortable well provisioned room Helpful and friendly staff Easily to find and accessible by tram Nice tapas restaurant just over the road

Just took me a little while to find my room when I came in late in the evening as there are two stairwells

Services and room were very good

Location is a bit far from the city center