City Hotel

Staff particularly receptionist who organised a room move for us

To have a room with a view would have been nice

Enjoyed a comfortable welcoming and very relaxing studio suite Staff were very friendly and happy to help when needed Amazing location would not have wanted to stay anywhere else in the city

Sheets and bedding were a little off and insufficient for the weather

The accommodation offered independence and comfort at a reasonable price

We arrived early to the hotel before check in we were told our room wasn t ready however we could check in pay and leave our bags We came back an hour later to get our room key which I thought was going to be pretty straight forward The lady at reception said that our room had been taken and she was looking for another room Slightly disappointed the fact I had already paid for my room to be told it had been taken and put in a different room

Perfect location Beautiful rooms Very spacious

Sadly my shower didn t work properly I ended with the knob in my hand It was either scalding hot or ice cold no use in having the luxuries if you don t have the basics

Very pleasant people Quiet place very clean and close to the city center

Very good offer price for one night Very close to the tube Our room was ready for us even tho we were early A proper bath Swimming pool Good sized room Efficient lifts Helpful staff

There were instructions as to how to fill the bath but not on how to stop filling it I would have like some instructions as to how to lower the temperature at night

Close to the Gare de nord It took around 10 mins Had a good bacury near the hotel Room condition was good with very hot water Hope to have splippers

A bit noisy from the road side room But the opposite side room was fine

Bed was very comfy stayed on a higher floor so very quiet at night Bathroom very clean with all soaps shampoos etc room was spacious too

We stayed here as we were running the London marathon and the location was great

We returned at 5 15pm after running to find that our room hadn t been cleaned at all when all we wanted to do was to relax and recharge Despite the fact that I reported this immediately I still had to explain again on check out The duty manager was very dismissive and claimed the most he could do was to apologise and waive the cost of breakfast He also promised to e mail with details to enable discount for a future stay I m still waiting for this e mail 3 days later In addition breakfast is extortionate given the quality and the level of service I d definitely advise to give this hotel a miss