Vienna Hotel

The breakfast was excellent with loads of choice

breakfast

no information on the hotel at the check in nor in the room time of breakfast restaurant hotel services etc no slippers sewing kit and shoe cleaner in the room

The bed was very comfy

Staff were friendly but not great at selling Austria They didn t show local knowledge or interest of the area

Good stylish hotel with helpful well informed staff all with good command of English As my german is school standard I found the staff s language ability very helpful

The t v didnt work properly and I like to keep up with the news while I am out of the UK The internet connection in our room was not reliable

um what did I like Well the bed was comfortable

everyday there was a collection of dirty bottles and glasses in the passage outside our room Clearly this is where house keeping felt it was appropriate to store dirty things I personally cannot see it as acceptable to store dirty crockery in the passage In the evenings there were groups of students playing guitar and doing singsongs in the public areas This is very much a hostel rather than a hotel Please see then photos for the typical appearance of the passage outside our room

Great bed Good access to food and drink in Imperial club Super breakfast

Slightly Disappointed with spa facilities They didn t match the standard of the rest of the hotel Also we Kept banging our head on towel shelf in shower

Imperial club

Amazing choice for breakfast Nice little pool

Quite slow to check in and check out not enough staff behind the desk

Run down shabby decor

The public areas of the hotel are excellent There is an inside restaurant and also an outdoor eating and drinking area There is an indoor pool and a garden area for sunbathing There is also a sauna steam room and gym which are all free for hotel guests We found all staff to be very customer focused

This is the only real negative the bedrooms need redecorating ours had wallpaper peeling off the walls in several places and so did some of the rooms for other members of our party