Savoy Hotel

The hotel is in a very good location The staff was very helpful breakfast host was exceptional

The room was very very small internet access was very slow and or not available bathroom was very small too Luggage storage does not have luggage tags so basically anybody can take your bag

The room was clean and comfortable for one person but small The bed very comfortable which was appreciated after a long day of walking

The air conditioning had a strange Odor

Very clean and cozy room Friendly and helpful receptionist staffs even though some are not so fluent in English but she tried her best to serve and help us with the nearby directions Keep up the good work guys

Staff should handle customer document during checked in time one by one to avoid confusion I travelled with my spouse and my sister decided to stay in different rooms During arrival my sister and I go to the reception counter together just to ask if we can get room next to each other After that the staff took both of our passports to proceed for the documentation at the same time My sister booked room for 4 nights i booked room for 2 nights only As result the staff mistaken which one is us since we had same surname Keep on mistakenly gave me my sister s document credit card receipt to sign and vice versa And later on next day when my spouse and I decided to add on one more night stay the reception staff found out that her colleagues who handle our checked in the previous day had made mistakes by double charged my credit card she reported to her manager and he come to see us and apologize He explain and sort out the issue During our checked out time also the staffs 2 ladies do some mistake at my credit card charged extra charged Lucky my spouse checked one by one the amount stated in the invoice and realized there s a mistake However the staffs had done an excellent job on handling those mistakes And the overcharged amount had been credited back to me on the same day

I was initially given a terrible basement room unacceptable

Basic clean and affordable hotel A little way out from the centre but that s not a problem as it was a pleasant 40 minute walk

very disappointing in every way

Nothing Mate if you re reading this close this tab Just do it Look at one of the other hotels The price Even for this price it s not worth it Come on that s it just move that cursor to the close button Nothing to see here

Just to leave a short review of the place During check in the lobby assistant did not get up and handled most of the conversation from her seat 3 meters away from me before finally coming to enter me into the system I took a lower floor on the staff s recommendation for better internet it was still very slow and disconnected often I paid an extra amount for a later checkout because of an afternoon meeting and in sequence the cleaning staff cleaning staff manager and hotel lobby assistant asked me to check out because they did not know despite me repeatedly telling each of them The room wasn t fit for a 3 star hotel how did this place get 4 stars In short this is not the hotel you re looking for

The installations and breakfast were really nice

The A C wasn t working and it got really hot at night time They didn t have a fan or something and they did nothing to fix the situation

Wifi was not great

Staff excellent great hotel