The Park

Food was quite good and the staff were also very polite and attentive to all needs

The size of the room was way too small

Location was 5 min walk from Paddington

This is the forth time I have used this group of hotels and the 2nd time I have turned up and had the excuse of there is a problem with the boilers and you have been affected and we will have to relocate you I told them to stop using the same excuse when they overbook the hotel as it does not work for me They tried to convince me to go to South Kensington Hotel which is told rubbish I managed to get another room in the hotel Just very poor attitude to use on customers

the bathroom was a cupboard

The location for us could not have been any better the breakfast and staff were also excellent Complimentary wine was perfect after a very hard day

Would like to have had a bit longer for check out but this didn t really cause us too much of a problem

Excellent location very professional staff

Noisy air conditioning

Good location

It s true that they give booking com customers the worst rooms right by reception The bathroom was tiny not enough plug sockets and the shower wouldn t stop dripping The room was also freezing and had to ask for a heater

I love the guys for room service as well as the doormen Really friendly and helpful

Everything was suburb I would consider myself a regular at the hotel and every time I go it is always great service

Paddington is a beautiful suburb and unbelievably quiet for London Rooms are a reasonable size for London and the window could actually be opened which makes a nice change Complimentary fruit water was also a nice touch Definitely would return to this hotel

Bathroom needed a bit of renovation

Hotel is lovely very clean and everything you need hairdryer supplied and no need to bring my owe as if very long hair some hotel hairdryers are shocking Central to the tubes and busses and staff very helpful when look for directions

The room was a bit small but you d get over it as you d spend little time in the room with all the stiff you be doing around London

the staff were very friendly attentive and responsive the hotel was perfectly located the house keeping were super in cleaning and responding to my requests

nothing