Hotel Raphael

The staff was friendly but invisible just the way they should be The double room was spacious and very clean Other reviews said that the hotel was noisy due to renovation but when I got there they were renovating just the restaurant The room was very quiet Also great location

The WiFi connection was a bit unstable but nothing too problematic

Good location Excelent breakfast

The staff was friendly helping me with all my requests ironing drinking water etc Mariahilfer Strasse and metro station nearby and a nice surprise for me Josef Haydn house in the neighbor quarter

Reconstruction works across the street where was my room window was a little bit noisy

Staff in dining room could be more helpful Replenishment of items could be made quicker specially when having asked 3 times

The facilities have been well upgraded and the staff service improved a lot comparing to those of my last lodging there last year

The housekeeping service is not as good as my expectation and they forgot to do this or that everyday the wifi signal is just so so

The location is good It is close to supermarket and train station The room is nice and comfortable

I was informed when I checked in that I would not get accor points booking via booking com

Beds were comfy and the room design was very nice

The Staff were really bad and un professional

The room is quite big and the bed is really comfortable The location of the hotel is really good It s near underground station

The rooom was clean and that s a big plus

The minibar was completely empty without a bottle of water at least No slippers

Helpful staff Meeting room