Hotel Roma

The location was great staff was friendly

Part of the hotel needs renovation Air conditioner did not work

Customer service location cleaness breakfast large room professionalism

Unstable Wifi

Central easy to access from Linate taxi or bus

Staff was very friendly and helpful

Could hear water being turned off and on in bathroom above and next door to us

Average hotel at 4 stars does not fit Nearby are many places where you can eat for every budget Good location and breakfast Pleasant and obliging staff

A bit dirtily in the bathroom No bathrobes and slippers and no toothpaste and toothbrush

Well situated withing 15 min walk of centre and near a metro station Good size room and bathroom

Two main issues the air conditioning is woefully inadequate and it seems there was no way to fix it neither did management care much And second the Wifi is very slow and erratic often coming to a halt altogether

Location is very good in the center of city Comfortable ways of approach to hotel by tram metro bus

Every morning 5 nights we experienced lack of coffee hot water juice bread cheese frutis Staff was not kind to bring theese products as quickly as possible There were no possibility to drink coffee or tea during all the day there were no in the rooms and in another place in hotel It s too expensive to the facilities which we noticed

Very good location 5 min walk to Duomo clean good value for money

Hotel definitely needs refurbrishment the furniture and bathroom were full of some scratches and stains the heating was on and there was no control of temperature and I woke up in the middle of the night because of heat called to reception the person who picked up was obviously very annoyed by my call and promised someone will come in the morning to fix it but noone ever came Had to wake up and open the windows every 3 4 hours

There wasn t a heating in the room beginning of november outside temperature 10 C

everything but the view from the room Great location clean big rooms etc

the elevator is really small and can be suffocating and the view from our room wasn t good at all But these are all minor problems as everything else was amazing