Lansbury Heritage Hotel

Bed and bathroom facilities excellent

that early breakfast was not possible yet that was included in my stay Would be good if there was a possibility to cater for early breakfast especially for those travellers who have an early flight have to check out early

The room was fantastic The facilities were great and the d cor was superb

The bar was closed

Really interesting building the room we stayed in had a mezzanine floor and would have originally formed part of the old town hall The whole hotel was decorated to a high standard The reception staff were really friendly and helped us with directions to our concert venue as the DLR was part closed Our bed was really comfortable and we had a lovely chat over breakfast with one of the owners I assumed he s a nice guy and told us loads about the building and area Breakfast was lovely and they could do more for us The horrible events of the 3rd shocked ourselves other guests and the staff and we did discuss this over breakfast which was much needed Our thoughts are with those who were affected I d like to say thank you to all members of staff who we had the pleasure of meeting and we wish you all well We look forward to returning

Good location to canary wharf and DLR Hotel itself is lovely amazing building and rooms are to a very high standard Staff on reception were very helpful and polite

On arrival we was advised there would be a 50 holding deposit which would be returned up to 6 hours after check out but I advised staff on reception that there was nowhere on Booking com that states this I was then told from a gentleman sitting in the reception area on his laptop that in fact it does state this I later found out this man was the general manger he didn t introduce himself he was abrupt and arrogant which I felt was disappointing for such high class of hotel I was told the next day by the very helpful man on reception that he had checked Booking com and I was right it didn t state this on there So I suggest the rather rude ignorant general manager checks things out before giving incorrect information Maybe a course on customer service would be of benefit to the General Manager

Not in the area around hotel long enough to comment

The personal information on the television and the use of a mobile phone

Nothing to do in the area of the hotel

Very nice a good mix of old and new

Nothing

Beautiful charming boutique hotel within a 10 minute walk from Canary Wharf Large contemporary comfortable rooms with high ceilings crown molding chandeliers large screen TV lots of sunlight and friendly staff A great alternative to standard corporate lodging for those with business in the area

Only drawback was a lack of power outlets in the bath or near a mirror to plug a hair dryer Ladies may struggle with doing their hair in the morning

The hotel has only recently opened and is decorated to an extremely high standard with many period features A jewel close close to Canary Wharf Staff were great too Faultless

There was nothing not to like about this hotel

Building location styling