Hyatt Regency Amsterdam

everything was perfect thanks again

Staff were exceptionally great Friendly and attentive Since it s a pretty new hotel I think housekeeping needs a bit of coaching They forgot to replace creamer and replace coffee capsules Restaurant during bfast was packed and I think there were not enough serving staff

The restaurant during bfast peak time You need more serving staff

Everything was good at the hotel The restaurant the cafe the lobby the rooms

Many things happens that i didnt like and i dont want to mention it

Staff Gem vlew

Close to everything walking distance great service and very helpful TJ is ur guy Lovely food from room service Grocery Store Albert Heijn right across of hotel

Nothing

Very friendly staff nice room A very nice walk to all attractions downtown Private lesson in mixology at the bar

The people who work there are very friendly and helpful

Room is quite The toiletery is good

It s too new Just opened 2 weeks ago Breakfast is overpriced Wifi in the room is horrible Can we have 2 chairs in the room instead of one since it s a double room means two occupancy

Housekeeping although advised to reception too did not Clean ABD tidy the room Ot eda disappointing to find the room innlate afternoon as Had left in the morning

It s located quite centrally to the city although if you struggle with walking you ll have to take a taxi in to the center It s clean and comfortable with good sized rooms The food is okay although not outstanding The staff are helpful but see my comments about the dislikes It was an okay hotel but there are better for the money

It feels like a business hotel that is trying to be family friendly There is a sterile air to the hotel The staff are friendly although lack a little training regarding customer service On arrival I was clearly struggling with some bags yet when I went inside the doorman was so busy chatting to and laughing with a pretty woman that he hadn t bothered coming out to help The staff were helpful behind the counter on all occasions when asked for assistance but only gave part of the answer For example Is there an ATM near here please Yes sir across the road in that direction I came back to the hotel after being unable to find the ATM only to be told that it was inside a supermarket out of sight and that I would have to go inside It would have been nice to know that the first time I asked So a reasonable travelling hotel not a comfortable one for a romantic weekend The staff need some client orientation training