Luxury Hotel

Great design

Lobby bit cold

The room was great and the breakfast was beyond our expectation Everyone we dealt with at the front desk or restaurant couldn t have been nicer or more helpful One of the best hotel experiences we have ever had

Nothing I can t think of anything we could find fault with

Every time I stay here I m quite impressed by friendly and personal touch of services offered It has not changed since my first stay for more than 15 years ago and despite changes of personnel You can feel every staff does enjoy working for the hotel and guests Truly amazing The breakfast rooms were temporarily located on the ground level until the end of March due to renovation Having buffet breakfast at Altstadt Vienna is definitely one of many reasons why I keep coming back to this beautiful city Its comfortable and relaxing atmosphere great variety of tea leaves I prefer tea to coffee for breakfast bread jams and cold cuts always made me late for setting out to the day s first destination This time I particularly enjoyed pear juice In the late afternoon you can enjoy delicious cake and tea at the same place At least I had five different homemade cakes during my stay and they were all really tasty Speaking of the rooms I stayed at one of Jr Suite which is 3 month old after renovation and one classic double room I loved its high ceiling warm colours of curtains and cushions contrasting bright blue sofa of the Jr Suite From the past experiences I was a bit skeptic about waterproof function of glass door of the separate shower booth but it was needless fear One might feel uncomfortable as the outside of closet and bathroom doors are all covered with mirrors You can look away though In a classic double room a large painting was hung on the wall It was a nice change from a colourful interior to a subdued one It is as comfortable as in your own room yet with much more sophistication That s what I really love about this hotel I d really love to get back there like yesterday

Toilet Jr Suite No 67 had somehow the smell of cigarette smoke The hotel is entirely non smoking so it was very odd One drawer instead of flat shelf would have been convenient for the same room

Bad location difficult to reach

Amazing rooms Great restaurant

Overpriced

Lighted rooms facing green

Little far from center

the location

The hotel limo I pre booked to pick me up from the airport did not turn up the shower got jammed and almost flooded the bathroom some of the foreign staff were clueless just one staff on duty at reception who never answers the phone unacceptable when there s an emergency such as bathroom flooding

Excellent front office staff

This hotel is one of the best we have stayed in and we have been to every continent We had a superior room so can t comment on the remainder but would recommend this hotel to anyone location great too

Nothing

Hidden on the old heart of Milano an ancient factory of perfumes turned in a top 5 star hotel I like to remember a place not for what I saw or touched but for the way I felt and in this place i really felt good the suites were spacious and I can say that the 5 stars don t end at the half the hotel but you cans see it all around Details and new way of seying hospitality we could choose from different pillow a michelin starred room service and a seat in the shower just to mention few and off course all sort of essence around the hotel

Very hard to say but if I have to squeeze my meanings I would say that our pet did not have a choice on the cushions