St James Hotel

Breakfast They cant cope with large numbers

Staff could not be more helpful Excellent The lobby staff doormen just fab

As a solo female guest I feel secure and safe in this hotel the staff are excellent and I felt very comfortable in the bar and breakfast room on my own

The only problem on my latest visit was that the guest lift was out of order for the two days of my stay but this is just a small irritation

Staff were very friendly and helpful Concierge Toni and Emanuel were so helpful Special thanks to all staff members as they are a superb team

We booked a junior suite and when reached found it too small so paid an extra 500GBP to upgrade to St James Suite

Only half mile from the theater area of Piccadelli Circus Also 3 4 mile from Buckingham Palace Many restaurants less than 1 4 mile away

Helpful staff Nice building Good room Nice breakfast

I felt that for the room charge in my case breakfast could have been included which it wasn t

The very freindly and attentive staff

Received food poisoning after eating chicken and spinach Plus a lot of the TV channels did not work even though the staff I spoke to aware of the problem

Location

Several years ago I used to stay at St James on business sole occupancy but had forgotten the rooms where so small and for two persons room 407 was rather akin to a cabin on one of the better cruise liners For example there was no room to pass between the bed and someone sitting at the dressing table The bathrooms are little more than a closet and in our case the shower head sprayed water outside the bath and flooded the floor Moreover I am in my 70 s and find showers situated in baths problematical Comfort was therefore sadly lacking and not conducive to a relaxed stay which one would anticipate in an high end expensive hotel

Friendly staff

Alcohol prices

This hotel was by far the best I have ever stayed in London The room was pristine linens gorgeous overall quality 5 Star The location can t be beat right off Piccadilly without all the noise as its on a private back street The staff were very friendly and super helpful as I arrived in the morning quite early and they were able to accommodate an early check in AMAZING

The only thing I would have added is tea kettle in the room