Hotel Royal

Location was perfect

Big room and location Right in the centre of old town 1 2 min walk from metro exit Best hotel yet for getting from train to hotel

Wifi kept having to be renewed No tea and coffee facilities and bad pillows But otherwise fantastic value for money

The location could not be better the room was very quiet the staff were courteous and helpful the included breakfast was an excellent deal and the amenities were better than expected

The bed was very uncomfortable

Location cleanliness some of the Reception staff

Cold fries eggs and liquidy scrambled eggs for breakfast

Good hotel excellent location

No kettle in the room Cleaned not very good

Prime location spacious and comfortable room with all the amenities needed Excellent wifi and super helpful staff I would stay here again in a heartbeat

The location was absolutely amazing just 1 2 block from St Stephens close to restaurants and cafes etc We walked everywhere

Overall service was excellent and the dining was first class Location convenient to all major attractions

The only criticism was the hard bed

We stayed at Hotel Royal in Dec 2012 and after considering several possible alternatives we happily returned in Jan 2015 The hotel is incredibly well located in the very heart of Vienna and has access to the Metro only metres away The room with living area and couch was comfortable and spacious with good storage The bathroom even has a bath The buffet breakfast offered a generous spread Desk staff were efficient and helpful We arrived early and were given our room without an extra charge much appreciated after all night train travel

You must step into the bath to use the and this was not very convenient In addition handset is not well located for the shower Only small things but out of step with everything else we enjoyed

The location of the hotel couldn t be better It was very easy to communicate with the staff even before our arrival

One of the facilities listed was Airport shuttle which we understood to be mean the existence of a hotel shuttle bus service that included the Hotel Royal as one of its stops and this was one of the reasons for choosing the hotel It turned out there was no bus shuttle and the facility only meant a taxi could be ordered through the hotel In the end we used public transport and had no problem in getting to the hotel but I feel the information given in the description was misleading The restaurant was on the pricey side