Hotel London

A very warm welcome on arrival The hotel has an impressive entrance area and was very clean and shiny throughout The beds were comfortable and our room was spacious and warm

A choice of pillow would have been nice The pillows in the room were all too bouncy I prefer a soft but flatter type that don t spring up around my face An alarm went off at 1am which disturbed our sleep

The value of money and facilities

They never check anyone in before 2 00 PM even if they have availability which is not nice

Breakfast staff and concierge were great The room window could be opened and the air conditioning was good on the hot days

Every day something seemed to be missing from the bathroom after room was serviced like towels Room was dingy

Close to the tube station and shops Comfortable beds with lots of light

Smiling staff at the front desk Place is a Little run down in need of a paint job Lifts were useless

Large room good location

Grubby carpet in the bedroom

Location superb accommodation and absolutely brilliant staff

Only very minor point the room was a little cramped

Constantly greeted with a hello smile even when you left the building The beds were the comfiest Hotel beds I ve ever stayed in

Very helpful staff

Cannot think of anything

Staff in the Humphries bar excellent room clean and household staff excellent

We wanted to extend our departure timef From 12 until 5 pm The receptionist told us this was fine as the room wasnt let again When we tried to use our key it was barred Went back to reception and was told they charge 10 per hour and not the 10 all told that we were originally told Completely spoilt everything so we left feeling disappointed

clean cosy rooms helpful staff

windows in rooms can t be opened breakfast could have been much better long line at reception