Heritage Hotel

The staff were excellent and friendly

I had no loo roll for two days even after having my room made up for the second night

The bed was so comfy Best nights sleep Quiet area 3 miniute walk from Poplar Station Wonderful room Very clean

Nothing

My 2nd stay due to excellent service super team lead by nick all polite and very attentive a credit to nick s leadership

Very nice a good mix of old and new

Nothing

Room was beautiful

Nothing

Super team Alex khal Samantha Yolanta in reception lead by professional manager nick

We didn t use the restaurant so can t comment The staff at the hotel were very helpful friendly The hotel was immaculate Our room was lovely A very nice outside seating area Also we were offered free use of the sauna steam room We ll be booking to stay here again in the future

No bottle opener in room for mini bar but as soon as we asked for one the staff member brought one to our room Very happy with the service

Really interesting building the room we stayed in had a mezzanine floor and would have originally formed part of the old town hall The whole hotel was decorated to a high standard The reception staff were really friendly and helped us with directions to our concert venue as the DLR was part closed Our bed was really comfortable and we had a lovely chat over breakfast with one of the owners I assumed he s a nice guy and told us loads about the building and area Breakfast was lovely and they could do more for us The horrible events of the 3rd shocked ourselves other guests and the staff and we did discuss this over breakfast which was much needed Our thoughts are with those who were affected I d like to say thank you to all members of staff who we had the pleasure of meeting and we wish you all well We look forward to returning

Brand new boutique hotel 10 minutes walk from Canary Wharf Hotel had been open only 2 weeks when I stayed there It was without a doubt the most comfortable and well equipped hotel I stayed at in Canary Wharf area at a very reasonable price

You have to use the rather complicated footbridge DLR Poplar station to reach hotel from Canary Wharf

The hotel was new and clean Spa area looked nice Dinning and bar area great The bedding was very good Liked the lighting and fittings of the hotel The staff were very nice and helpful

I didn t like the location No do not disturb sign to put on the door No mini bar price list The bathroom was very cold Could not put the shower on hot enough also No hair conditioner The restaurant was not open The room did not seem as big as it should have been think the bathroom may have been included in dimensions