Urban Lodge

The bed was great not too soft and not too hard The heater was working fine so we weren t cold on chilly days Surprisingly it was always quiet in the room If it rains you can get an umbrella from the reception at a 5 EUR deposit The bus tram stations are very close to the hotel some 4 5 minutes walk and you can easily get to the Central Train Station and Schipol airport by bus or to the Museumplein by tram There s a decent grocery store about 5 minutes walk from the hotel that works till 10 pm

There is no place to eat at the hotel before 6 pm We arrived just before the rain exhausted by a long journey starving and were told to wait for three hours until dinner could be ordered So we had to go downtown in the rain in search of some grub

Very nice friendly staff

great coffee

sheets were not cleaned even when dirty and bottom sheet was not tight They just threw the blankets over them each day

Very nice hotel with beautiful common areas one stop away from the city center by metro or tram Great room comfortable bed very clean and nice staff

Near station nice staff

Hotel lounge was very nice and comfy great to relax Hotel was very clean and staff were nice and helpful

The pictures of the family room were deceiving It did not show what the bunk bed looked like It was a bit of a shock when we first saw it but then got used to it

Amazing Exceptional in every sense

The hotel was brand new and had cool interior design Out room was comfy and clean and the common area was great for hanging out Staff was friendly and helpful The location is not central but the metro train station is very close so moving around the city during the day is easy

The room was okay but would have been too small if we ve had bigger luggages Hotel is a bit far from the centrum so it was difficult to get back to there late at night Surrounding area is quite ugly

Can t fault the hotel Bedroom was good and staff were friendly Location is a stop from Amsterdam Central Theres a Spa near by

Nothing really

The reception lounge is nice

I handed in clothing at reception on time for them to be delivered for laundry I was told that I would get my clean clothing 24 hours later Over 24 hours later I called reception only to be told that there had been miscommunication between the morning shift staff and night staff and that my clothing had not been laundered During the 24 hour period no one called me to tell me to get my clothing I assume all staff saw the laundry bag lying there but did nothing about it This was sorely disappointing and an inconvenience to me The location is a bit out of town for its price