Polo Hotel

Hi There is one comment which is the room service was little poor need to improve them And the other things it was good

Location

Sub standard rooms for the price they charge

The hotel was clean and had a metro station and bus stop nearby

Although we had booked a double bed room we had been given a room with two joint beds and when I mention the problem to the receptionist he told me that the next morning we might change in a first come first served base which was rather annoying Furthermore parking was rather expensive It cost 22 euros a day

Good place for Pok mon Go Nice location that near to a tube station

Big double bed need to develop

Everything was excellent clean comfortable pleasant staff

The wifi was unreliable would just drop out

Location and 2 members of staff that explained the metro system

The room had twin beds we requested a double Carpet in bedroom was dirty We had to pay for the room to be cleaned separately Difficulty sleeping as it was so loud from the street below Condensation on the window Water temperature constantly changing while being showered Toilet wouldn t refill properly One bed was very creaky

The wife was alright and the room mades were courteous

My wife and I were put in a room with two single beds no kettle for hot water no facilities for ironing no body cream they should know that guesses may arrive late at night travelling from abroad When I requested for a king bed the staff at the reception were not polite at all and told me it is first com first served as if guess has to fight go get what they have paid for or they should be penalised for booking a late flight However I was promised a king bed in the morning for which I had to argue agin as apparently there was no communication between the of the and the previous ones I felt ridiculous in front of my wife Finally my room was changed with one with ironing facilities and a kettle However it was impossible for us to make any movements at night as the bed was the noisiest bed I have ever Slept on For the money I paid I expected better facilities including the toilet sit I still need enquiry with Booking com Or the hotel to get money paid back to me I paid the tourist tax at the hotel reception with cash against no receipt 8 77 Once back in London I noticed that the hotel took an extra 8 77 from my credit card I don t think I will ever use this hotel anymore

Old musty smell and outdated carpets dirty bed sheets and dirty rusty bathroom

Good breakfast Nice location

Bad room insonorisation Degrading bathroom equipments Bad price quality relation

Close to everything including cruise ship port