J Hotel

Location and accommodations were excellent Very large room and was reasonably priced

Check in staff could have been friendlier

Staff exceptional Lobby very well put together

Bathroom floors were stained and had a sour smell Small entry because of sink Noise from outside all night Location was not near King cross as Booking had directed 30 cab fare Price was not up to value

We were fortunate enough to obtain a great deal for a two night stay From the minute we arrived until the time we checked out we received great customer service from all the staff Lovely comfortable quiet Hotel just a few minutes walk from Buckingham Palace Great facilities very comfortable bed and lovely bed linen and towels Very good breakfast selection too Would definitely recommend

Nothing to dislike

Comfy room very clean

A family member organised a surprise of prossecco truffles cake for my husband birthday The prossecco arrived as soon as we got to our room but the rest was put in our room whilst we were out between 3pm 11pm We were not aware the prossecco was from the family member until later in the eve I even rang asked reception why we had it delivered was told it was complimentary Disappointed that fresh cream cake was left for several hours in a warm room the delivery was not as we arrived

Great location beds really comfortable

The staff were very friendly and made us feel very comfortable There was also a lovely view of the courtyard from our room The decoration in the reception area was beautifully festive

Everything was great There wasn t anything I didn t like

The staff were really lovely Top location down the road from Buckingham Palace and gardens Well dressed doormen add that special touch with caramels on the reception desk a personal favourite Georgeous lobby with a traditional feel it was my idea of what a London hotel should be that you see in the movies Breakfast was yummy too It was the best hotel that we stayed in while on our trip

We were on the fifth floor and a couple of stairs leading to our room were very narrow which is apparently to be addressed

The location was excelent The staff very gentle and the bed very comfortable I recomend this hotel

The price could have been a little lower specially breakfast which I took elsewhere

Location charming building great service

Decor a bit out of date could use a face lift Also check in and check out took a bit long

Nothing

Everything