Otte

It is a cosy and friendly atmosphere The Friday buzz in the bar restaurant is great

The receptionist was very friendly

No lift

The breakfast was very good and staff very pleasant

The staffs were helpful

The A C is not working at all and the breakfast is too high 18

Amazing front desk staff who where so attentive and helpful Luxury room really was fantastic and the honey was for breakfast was to die for How hotels should be in terms of service and facilities

Staff very helpful and friendly Even got me a cup of tea late at night when asked

We really enjoyed the Charlotte St Hotel and the area Great little communal sitting areas towards the back so nice and quiet We felt comfortable with our teens running out and exploring on their own Super comfy bed

No tea and coffee facilities in the room Such a little thing but when we are on holidays we love to wake up have a coffee in bed and read the paper in our own time A little on the expensive side the kids didn t appreciate it as much as we did

Location is perfect

It s a little old but clean big and basic

Conveniently located just outside the central ring within five minutes walk to the Rathaus and 10 to 15 minutes walk to hofburg palce Spanish riding school Convenient for trams and subway with these within five minutes walk to main intersection or just take the tram outside the front door We didn t take breakfast but there are several cafes within 200 yards and towards the tram underground junction The room was compact but sufficient as you need to be out in Vienna not taking in the four walls of your room as it has endless sights to offer The staff were pleasant and helpful To locate the hotel entrance keep your eyes looking at the signs above door level height as you could easily walk past A good marker is it is directly opposite a pub called Charlie PS And just after the Regina hotel both on the oppposite side of the street The reception is at 1st floor which is actually two floor seats up as there s is a mezzanine flooor so take the lift if you have cases Good value for money for such a good location Relatively good wifi with only a few drops in service

Could be difficult to find but see my review No hot drink facilities in the room and water was charged at 3 5 euros a bottle

Being upgraded Lovely furnishings Candle welcome gift Location is excellent with many restaurants bars etc in Charlotte Street Great Bar and honesty bar in the lounge

The first room had scaffolding up on the nextdoor building which wasn t a great view