City Hotel

I could not find fault with The Grange Our whole experience was perfect

The was nothing to dislike at all

very comfy bed pool larger than expected

breakfast too expensive to be an option meant leaving with an empty stomach

Leisure facilities and location were great Room was clean and upgraded free to a bigger room

For a 5 hotel we expected dressing gowns and slippers as standard Body lotion and the little extras in the bathroom Up to date information in the Information Booklet ice machines are NOT located on all floors as stated Beds were only doubles as standard We were not informed of where the restaurant and facilities were within the hotel I d rate it as 3 4 only

The service staff were fantastic and the position was great The rooms a re quite sound proof and so the train could not be heard during the night

The mess at Tower Hill Station was annoyihg but can t be helped and the people constantly approaching you for money

Location

Shower extremely low pressure and only enough hot water for one

Location because of proximity to my meeting

The sinks were clogged with water not draining at all I changed my room twice with same problem Also it was very noisy in the lower floors From the sounds good f hotel itself not the surroundings

service from staff and facilities were fantastic

Can t really be helped but walls are very thin so can hear whats going on in other rooms

Clean

Poor Breakfast

Very friendly staff Fantastic location for what we wanted Nothing too much trouble

Swimming pool was far to cold

The hotel was perfect for location accomadation

Steps were not always accessible for impaired walkers lifts or ramps were not accommodated not all lifts worked