Hotel Club

Comfortable room friendly staff

Overpriced

Bed was fabulous and the shower restaurant too

Misleading information Gym is not on the premises and only accessible during week not week end Breakfast is not 18 pounds as stated on booking com It is 28

The food was amazing It was expensive but worth it

The rooms were small There doors to the bathroom had frosted glass and the bathrooms had windows which though frosted as well let in an extraordinarily bright street lamp each night This meant the room was never dark and so sleep was not that great

The girl behind the bar was very welcoming and sweet

Parking was so much money Nobody told us it would be so much we weren t even told where the car was We couldn t use the rooftop terrace apparently which was one of my main reasons for booking it A lot of money for something so middle of the road

Very close the Green Park tube station using the secret back door Close to Piccadilly and lots of shopping food etc Very comfortable room Junior Suite on the first floor Felt very homey yet modern enough Nice bar cafe onsite and lounge Kind of tucked away just off the main cross street made it very quiet and peaceful It you wanted more hustle and bustle just a couple blocks away Close to Buckingham Palace Trafalgar Square and numerous sites other as well Within 1 2 mile was a Post Office we used to send home goodies and a Tesco market I would definitely stay here again

The free Handy cell phone to use was a great touch I ve never had before but it was rather slow so I didn t use it that much

The staff were friendly and it was great to have a balcony

No tea coffee making facilities in the room

Easily accessible and first class location Very clean with good facilities Friendly and helpful staff reception bar room service and housekeeping

Closure of restaurant for some days

Friendly staff

Alcohol prices

Breakfast to rushed not as good as its used to be

It was very Cold bedrooms to small moved to a bigger room bedding not adequate flown in from a very hoot country and we were freezing no extra bedding in the room beds to small no kettle in Room Took ages to Get a drink after flying all night had a problem at this hotel this time with bombarded With the staff last thing you need after bad journey all I wanted to do was sleep instead of arguing

Great location outstanding service

The bath was rather small