A Boutique Hotel

My bathroom flooded Wasn t good

Location services staff

The rooms prices is very high

Room staff and service was excellent Bed and high thread count sheets felt amazing after a long day of sigh seeing Shower and deep soaking tub were equally as grand Water soft drinks and nespresso provided free of cost was a great bonus The best and most helpful perk was the complimentary smart phone in the room that we were able to use at any time to make calls within the U K and to the USA for free We could also take the phone with us to use as a map and guide to navigate around the city This was incredibly useful Would highly recommend this hotel

Quintessentially London boutique hotel 2 minute walk to south Kensington tube station plenty of cafes for breakfast on the go and restaurants for dinner after a day in the office Staff were informative efficient and welcoming Delightfully designed also Would definitely stay again

my room was the smallest in the hotel would like to see the other rooms next time

Lovely tasteful decor and furnishings Rooms very clean and well presented Standard rooms very small but still very comfortable Staff welcoming Close to Gloucester Road Tube station

Room was small Breakfast wasn t inclusive Turndown service never came

Attentive staff Good selection of complimentary drinks in room High quality rooms

Not the best selection for breakfast

special decoration different and nice generally clean and nice breakfast you can make coffee tea all day long at the lobby an great location

the shower floor wasn t clean enough

The staff were professional very friendly and extremely helpful the hotel is quiet and restful with stylish decor location is excellent with 2 nearby tube stations and many restaurants our room was upgraded on arrival and was very comfortable wi fi availability excellent breakfasts gorgeous flower arrangements on exterior

We did not have hot water in the shower despite attempts by the hotel to make repairs however we did have warm water so it wasn t too much of a problem and we were compensated with free breakfasts

Breakfast reception staff Luka was particularly helpful Location in the old part of the city

The bill was different from the price quoted by Booking com

This hotel was in a very good location staff were very friendly and helpful The bedroom was spacious and had every thing you need the bed was very comfortable The free tea and coffee was an extra bonus I would not hesitate to recommend this hotel to family and friends

The hot food at breakfast needed to be hotter