j Hotel

Location e cortesia dello staff

Friendly helpful staff

Staff very nice

Breakfast was poor Particularly the cooked

My location could not have been better So close to the tube so close to Victoria station and so close to West Minister Abby and Buckingham palace

The room was very small

Clean room and friendly staff

Shower and bath excellent Best clothing storage for a hotel Location cannot be beat Neighbors with the Queen and a short walk to underground and shopping on Victoria St and to Westminster Abbey Nice breakfasts with plenty of fruit and choices

Pillows hard and TV remote didn t work and had to call twice to replace

We had a problem with the heating in our room but the staff were so helpful and did not hesitate in offering us another room and excellent customer support I am really happy with the experience at taj hotel

They should really check the rooms before they give them to people eg the first room had no heating and the second room had no volume in the bathroom from the tv However they did compensate to make up for it

Bed super comfy Room spacious had everything we needed including a kettle and safe Lovely outside courtyard that was a bit of an oasis in central London Great location for lots of top sights Buckingham Palace south bank Big Ben etc

1 Close to touristic attractions tube all in a walking distance 2 Breakfast was complete and very good friendly staff 3 Omar at the front desk was the most friendly of all very client focussed and likeable personality

1 Room 164 had the underground noise and sensation vibrations 3 to 4 trains minute on peak moments early morning and evening 2 the basket content of chocolate crisps sweets should have been included in the 316 euros we paid for one night really 3 the light switch did not work so at night one needed to walk to the bathroom in the dark or wake up your partner by switching on the main lights because of this the room was overpriced

location and hotel lobby

The hotel desperately needs renovation old room especially the bathroom where it was impossible to close the door TV Remote control was not working