Hotel Principe

Room was lovely concierge very helpful

Staff was very helpful professional and customer focused from check in to spa services to concierge and luggage storage Overall worth the extra money to try a luxury hotel experience on last night in Milan as a treat

Breakfast was ordinary what you can find at 3 star hotels yet extraordinarily priced 45 Euro pp Wasn t reminded that breakfast wasn t included or what the price was and was an unpleasant surprise at check out Up until the breakfast and check out the experience was very enjoyable

Excellent service A five star hotell with a soul best rgs Henrik

The room was very attractive and comfortable The bathroom was beautiful

There was an unusual smell in the hallways Maybe the carpet It smelled a little musty Irritated that the movies cost 20E

Great attention to detail and great atmosphere in the bar

Concierge was excellent and the free car shuttle service to the downtown was awesome

Room nice and clean

The service was excellent

Location bell boys and concierge Very quick to get car and arrange luggage Staff in general were all very kind and helpful

The room was similar to the photos but a mini version they must have used trick photography We stayed in an ambassador suite which is very expensive but the room is pokey and grim Oversized furniture made it impossible to move around comfortably The room was dark and felt old It was like being in a bunker extremely Claustrophobic Everything is old and outdated Baby cot and high chair where old and had it No coffee machine in room I usually expect an espresso machine in a 5 star suite Pool was sad and had no atmosphere Feels like being in a garage Nothing is included in the price parking breakfast nothing We paid 700 euro and had to add breakfast and parking Really was expecting much much more We usually stay at palazzo parigi which is 100 times better We tried this hotel for a change really wish we hadn t Is really disappointing

The room was comfortable clean and well equipped Furniture is nice Lighting can be improved

Nothing