Hotel TO

The check in process was very smooth and the people at the front desk were always helpful and in a good mood

The room was too hot and it was not possible to turn down the heat even after inquiring with the front desk When we requested an iron it took about 15 minutes for it to be delivered to our room When we went downstairs for coffee in the morning the staff hadn t even added milk to the coffee machine so it couldn t make anything but espresso We had to notify the staff of this In the end I would only qualify this as a 4 star hotel not 5

location staff and cleaning

waiting to much at recepcion

Location service comfort

Nothing

The location of the hotel very handy since it s very close to the tube and the train station if you have to catch a train it s great Also the breakfast is really really good best part of my stay The staff is very helpful too super nice and attentive The rooms have a good size the best is very comfortable and the bathrooms are very big and clean Good choice of Tv channels too

The entrance of the hotel at night can be a bit weird It s just in front of a night club and even thought I was there during work days I saw people drinking around the entrance every night Also even thought I emphasized that I wanted a quiet room I was given a room just in front of the elevator which is also near the room where the cleaners have the trolleys etc which made me have to sleep with ear plugs because of the noise I didn t asked for a change of room scared that I would get a lower floor and hear people on the street Also not ideal if you are on a business trip since there is only a very low tiny table to work so I had to work on the bed Lastly you had to introduce the details of the wifi every time you wanted to connect to it which made it very annoying when working All these things probably don t matter if you are going on a leisure trip for which I totally recommend it

The location is very convenient It is a very convenient place that can access major sightseeing spots by walk It is quiet and safe place

I wish that they could have more perks for birthday customer

staff very friendly and helpful

Bathroom needs shower curtain Internet connection very slow

Everything

Couldn t say

Restaurant op 23 e verdieping is erg gaaf met uitzicht op de stad

Prices in the restaurant are very very expensive 5 shrimps in Romesco sauce starter 8 very small pieces of tuna half a baked potatoe and 3 strings of vegetables main course 1 2L bottle of water 1 espresso 50

The hotel was excellent everything was great including the staff Will definitely recommend to people

Nothing

Staff very helpful location excellent

The bar downstairs isn t really a bar as they do not stock any spirit