Ex L

Very comfortable rooms friendly staff excellent breakfast

Both times I have stayed the breakfast staff are very attentive to start with then completely ignore you for the rest of the meal This is a problem when my breakfast has been forgotten about and I don t have anything to eat It was very good when it finally arrived

STAFF WERE BRILLIANT ON FRONT DESK ESPECIALLY EVA WHO HELPED ME WITH SOMETHING I LEFT IN THE ROOM SHE WAS SO EFFICIENT IN DEALING WITH IT ALSO SARAH IN THE RESTAURANT WAS LOVELY

very comfortable beds very nice staff

We were given a free upgrade which was lovely

Having travelled to other apex hotels we found the breakfast to be extremely expensive previously we have paid a set price which included ALL continental breakfast items and then we paid a small extra charge to have a cooked breakfast we were most disappointed to find that even though we ordered a cooked breakfast that in fact nothing else not even drinks were included I would have thought that all Apex Hotels should be the same

Comfortable room and facilities in room

Too hot without air conditioning on but the air con is too noisy Noise from street kept me awake

Stayed here on the night of our wedding The hotel was really flexible with check in times we checked in at 1am and as an added extra they decorated our room with rose petals towel swans and love hearts And wrote us a really nice card from the staff And provided chocolates The room itself was great really big comfortable bed massive bathroom with a great shower and bath

Very very minor problems It was a little pricey but it is central London and we did get a more deluxe room than we normally would And the staff were delightful so it didn t feel too expensive given what we got Views of the city from the 6th floor given its location were unsurprisingly just close ups of other tall city buildings but there was a nice balcony area as part of the room and it still feels quite cool to be high up on downtown London

The bed was really comfy and the bathroom gorgeous

Breakfast was expensive

The staff were brilliant and always polite and helpful Breakfast was a treat and unlike many hotels your breakfast order was taken at the table The eggs benedict was a delight The room was well appointed and bed really comfortable

Hotel and staff were excellent

With it being in the city centre and being the financial district most things were shut on a weekend

Rooms are excellent as is the location But the breakfast is just the best Not forgetting the best receptionist EVER in Megan The lovely Irish girl So helpful

I couldn t understand the breakfast waiter who was eastern European Friendly and helpful though