Hotel Art

Beds were very comfortable and staff was very professional but kind and easy going at the same time

The hotel itself visually was outstanding the artwork was amazing and the room was lovely

Although everything seemed to be perfect the bedding had blood spots on it The room was cleaned and the mini bar stocked up but the bedding never changed throughout the stay Upon arrival back home my partner complained of a rash on his back which was incredibly itchy and raised from the skin the doctor diagnosed it as bed bugs and prescribed some tablets cream

beds comfy reception staff very competent and polite

Arrived early and room not ready not a problem at all just wanted to relax after journey in garden by pool and take a coffee Coffee 7 Euros each in a paper cup barely warm and little coffee Replacement offered to one of us This took almost half an hour to arrive and was only slightly better Debris on the bedroom floor on arrival No personal welcome or hotel orientation guidance So no information like where is the gym spa restaurants the hairdressers etc One sink blocked in bathroom which was not entirely resolved when reported Ironing board in bedroom like a rickety Emett Heath Robinson design death trap Socket cover plate fell off the wall when plug used Wi Fi was an extra charge 25 Euros per Day unless you blagged a Marriott preferred quest registration That also entitled one to use the preferred quest lounge which had complimentary beverages and juices rather dated and latterly could not be accessed at all Breakfast was a complete rip off at 78 euros for 2 people juice coffee pastry bit of cold meat salami and some feta cheese Didn t order anything cooked On arrival at breakfast they has smoked salmon and Iberian ham was out but by the time we had a coffee they had apparently run out believe that if you will Supper in Arola Incorrect order delivered By the time it was replaced with the correct order the other person had finished their main course Lack of lounge space especially if weather poor Huge conference ISTAT taking place there Masses of noisy delegates frequently completely clogging reception area making huge noise and completely spoiling ambiance for other guests Why were they not accommodated elsewhere in a dedicated room They dominated all the limited lounge reception space meaning others had to fight through the crowds several times making any conversation with concierge challenging

Cleanliness direct access to the beach comfortable bed nice bathroom and shower

Very old television with poor connection and striped view Extremely expensive meals and services Swimming pool too small for number of guests Overstaffed with poor management For in room wifi one is charged 25 per day Public wifi is slow Not all staff at concierge desk are knowledgable about the answers regarding touristic activities

The hotel staff were exceptionally friendly and helpful Mohammed Conte served my sister and I often at the concierge and was just great

A better room service menu is definitely needed

The bed is perfect and there is one young man from the staff called Mr Bruno Fernandes Who s working the pool He is the best

It was excellent throughout

Firstly the staff were extremely friendly and welcoming The restaurants were all fantastic We simply did not want to leave and now look forward to our next stay there

If only the pool was heated

Stayed for second time in 2 years Right on the beach above the vibrant nightlife of Barcelona The best hotel in Barcelona on the beach by far Very welcoming staff smooth check in and check out Room was spacious and so was bathroom Was given a room on high floor so there was no outside noise at all They have B O TV and music systems in room

The hotel is ageing a little Carpets in the hallways have visible stains Also bed made too much squeeking sounds The B O Tv is great but doesnt show any HD channels Also the music system is outdated It is not a dock for phone and does not support Bluetooth so all you can enjoy on the system is Radio and CDs if you still carry them in this iPod age The parking on site was very expensive at 45 Euros a night

How the check in restricts guests