Ham Yard Hotel

Lovely bar restaurant area Great attentive staff Whole hotel is beautifully presented and welcoming

Noticed a couple of areas of tatty decoration in the bedroom chipped paintwork in bathroom and frayed wallpaper edges Not quite what I d expect for 560 a night

Staff are really caring They make you feel home Overall a very enjoyable experience

Friendly helpful service Everyone was professional but very warm

The constant construction in the area still intrudes into the tranquility of the rooms

This is a spectacular hotel Beautiful decor lovely linens exceptional staff Everything about this hotel is luxurious I loved it and will return to Ham yard or another one of their hotels

My ONLY disappointment was being denied an egg breakfast dish after check out in the restaurant at 12 noon when on the room menu you can get breakfast 24 hours Made no sense to me that they wouldn t make an exception especially considering I had been a guest for several days and even brought 5 people in for dinner in their restaurant the night before This place seems to have service that goes above and beyond except if you want something on one menu but not on another I would definitely return here but maybe next time order what I want in the room Also to note I m a genius on Booking com and was under the assumption I was getting early check in and late check out When I arrived early I was told that only applies if a room is ready makes sense and I had requested a specific type of room so made even more sense What surprised me was day of check out I called and mentioned my late check out and there was no note for it They said had to be requested day of The Booking app makes one feel like they are doing it for you Wasn t the case here Wasn t a problem they extended me an hour but just something to know when you book thru this app

Excellent staff and service

Access can be problematic by car or taxi on weekends and holidays

Disappointed that we could not use the Bowling Alley which we did try and book It had been taken over by a party not staying in the Hotel I thought Hotel guests should have had priority or at least informed that we could not use this facility

Best buffet breakfast selection I have encountered Friendly efficient staff Wonderful place Our third visit and hopefully not the last

Nothing

Loved the luxury room quiet fine and spacious Location that you can t beat amazing design clean and new Great Gym Would love to return if price is right

Everything priced on the high end

For a 5 Central London Hotel it was never going to be cheap so putting that aside the staff were friendly attentive and knowledgeable The Hotel is a delight bright colourful vibrant and so different from many other hotels in its class From the roof top bar to the bowling alley in the basement the hotel is beautifully decorated and visually amazing The location couldn t have been better for our visit to the theatre and from now on this is most definately my London Hotel of choice a comfortable relaxing and friendly environment We loved it

Nothing

we like the design of the hotel and the location was excellent

a little bit lack of cosmetics products in the bathroom