Hotel Raffaello

The cleanliness

The cost

I requested hotel near Milano Cintralle station whereas this hotel was far and one way I had to pay euro 20 for taxi

The staff were very helpful in particular the lovely Hillaria

The hotel staff seemed professional Efficient on many levels The room size is comfortable tv is a tiny too small for the size of the room May need some renovation but status is very acceptable

The dust e g on the towels radiato on and under the furniture The shutters are manual Shower options are unusable I do not like the covers that seem so I slept with only the clean sheets

They have extra slipper which not so many places have

The staff isn t responsive sometimes the room smells smoky also

staff was amazing very helpful and professional clean and comfortable hotel

distance to city centre was not as described on bookings com and no variety on breakfast wifi signal was not very good

A good value for money hotel with nice staff

Very friendly and helpful staff

We loved the location the room and the breakfast

Gym was ok 2 machines out of 8 did not work and the hotel from outside needs refreshing a bit

The relationship of price and overall satisfaction is very good The rooms are nice and clean The breakfast has a wide offer of different breads fruits cereals

The english knowledge of some staff was quite poor but in generell another person could help quickly