Grand Hotel

This did not have the service level I expect from a five star hotel

Location

Furniture in the rooms and too expensive for what this hotel can offer for ex no swimming pool and gym in this 5stars hotel

Location was perfect pool was relaxing

Food wasn t great but still ate a small breakfast

I like the roome

The hotel was just superb

N A

Stayed in room 106 which was on the ground floor the room was beautiful Lovely layout with everything we needed in Would definitely recommend and would love to return myself

The position is fantastic and the staff very helpful Our room was very modern big and had everything we needed The bed was huge and very comfortable and the air conditioning was quiet but efficient We had breakfast one morning it was fabulous

The view from our room was of chimneys and the back of buildings The walk from reception to the room was a bit if a pain Breakfast was expensive

The spa facilities should be better suoervised and children should not be allowed at the spa unattended shouting and diving into the pool A spa should be a place to relax not to hear children screaming and having to watch out not being hit by a diving kid

Location

Staff at the reception need to be more friendly and be more helpful to guests

Location was great It was in the centre of everything