Plaza Hotel

The room was fantastic 9th floor looking over the square perfect We arrived late but the team were friendly and gave us information for us to get a great start the following morning

Nothing all the team and hotel were great

Very helpful staff valet parking fantastic bathroom with huge bath

Location is good re overlooking the Thames but it s not all good re depending on which room you are in 302 the view is obscured by buildings in front Clean and comfortable room Customer Service was ok and efficient just not terribley customer friendly

No tea coffee making facilities Breakfast overpriced and indeed so was the room for what you got nowt Everything was priced 3 for pringles and 2 50 for a Snickers bar outrageous And a whopping 21 for a half bottle of so so Rioja Water wasn t even free disappointing Overall hotel had no personality or character

I really liked the upgrade to a suite That was nice

Pillows Please change the pillows My second time in the hotel and pillows are the same uncomfortable

The staff at this hotel were great really helpful and incitive The moment we arrived the staff member checking us in told us our room had been upgraded which was great and also he then gave us a brief 5 minute talk in which he told us his personal best spots to eat in the city and how best to navigate around which was good Every time we walked through reception the staff greeted us with hello and goodbye and to have a good day also the porter was very polite in this way too The hotel was very clean modern and stylish which of course suited us The room was great with a good bathroom win a walk in shower toilet and bath along with a huge sink and shower combination Also the room was cleaned and made up every day

Our room although upgraded was over looking the main square in the city so of a night time it did tend to get a little noisy and you could hear pretty much everything going on outside Also the mini bar in the room was a little over priced

The staff was the the foremost highlight they were wonderful The breakfast was quick and just right before starting out on a tour

Great breakfast eager to please from the doorman to the front desk operators Beautifully apointed suite

Really helpful staff

Need to be upfront about dog policy

Location of the hotel is amazing next to La Rambla and close to everything Room was excellent with a great view overlooking the square Staff are super friendly and helpful with booking tickets to anything including Sagrada Familia

Internet speed