Hotel Royal

The location could not have been better just yards from the underground Staff very helpful

the only same issue is that the mattress in the room was to hard and the single pillow was to soft that apart a really good hotel

For a reservation of 450 euros I was first charged 2530 euros I had to contact them they corrected and apologized to me and after my stay I was charged twice 450 euros I had to contact them they corrected and apologized to me but it was not easy for me to deal with this situation twice

The breakfast was very good with plenty of choice I also liked the room where it was served it was spacious and elegant The location of the hotel right in the centre of the city was excellent for sightseeing

There was not anything I did not like

Excellent breakfast and two good restaurants This hotel is so well placed to visit the sites and explore the city We would certainly stay there again

Couple of incidents with people coming in off the streets The staff dealt with these well but it is unpleasant at that moment in time

Convenient location

A bit pricey for what tuned out to be basic rooms

We stayed at Hotel Royal in Dec 2012 and after considering several possible alternatives we happily returned in Jan 2015 The hotel is incredibly well located in the very heart of Vienna and has access to the Metro only metres away The room with living area and couch was comfortable and spacious with good storage The bathroom even has a bath The buffet breakfast offered a generous spread Desk staff were efficient and helpful We arrived early and were given our room without an extra charge much appreciated after all night train travel

You must step into the bath to use the and this was not very convenient In addition handset is not well located for the shower Only small things but out of step with everything else we enjoyed

We liked location

It was very hot at night so opened window then very noisy so disturbed night

Location is great

The room could use a renovation

location and the roof garden

the temperature of the water in the shower was not steady the room was a bot small

A centrally located hotel with a superb staff The reception staff were unfailingly friendly helpful and linguistically adroit Similarly the waiting porting and cleaning staff were notably dedicated and conscientious We enjoyed the easy access to the pleasures and beauties of Vienna and as well the luggage storage arrangement of our room

The disadvantage of the central location was that the streets were somewhat noisy at night though not such as to disrupt our sleep