Normandie

Simple hotel friendly staff No fuss

My shower didn t drain I realised when the drain plughole cover started floating

Nothing except for the location

I checked in at 8 30pm and when entering the room assigned to me I had a major shock It stank like horrible garbage and there was a pair of men s shoes on the floor I got scared and was confused whether or not there is someone in the room and was afraid to enter After looking around for one more second I saw a bag standing on the bed as well so ran out of the room down to the reception which cannot even be called a reception but a desk with some employee When explaining that there is someone in my room and that I was so scared and need to be given another room the employee did not even apologize to me and started calling his manager on the phone After 30mins of waiting I was assigned another room and given breakfast for free as a compensation for the trouble At least this room was not occupied and didn t stink however cleanliness was questionable The drain in the shower was full of black hair and clogged the window didn t close properly and was hence super noisy in the room as it was facing the train station The pillows were stained as well Overall it was my worst stay ever in Paris where I come at least 2 3 times a year and stay in different hotels in the same price range every time I will definitely never return and can for sure say that this is not a 4star hotel and certainly not worth the 280 a night a total rip off If you have the choice do not stay here There is 100 better hotels for this price I only stayed there because all of the hotels in Paris were unfortunately booked out

The location

Too expensive No service for a 4 star hotel Stayed over the weekend and no one cleaned the room tidied the bed in 2 days Had my sign make up the room hanged when I left in the morning came back at 15 30 and no one had done the room They knocked on my door at 17 asking if they could do the turndown I said I would be out in 15mn was just out of the shower and the maid said she should have been gone already she was working overtime like insisting on not doing my room I wished her good day and good luck and finished getting ready When I left after 10mn of course no one came to do the room 4 star hotel they call it Unacceptable

Poor service

Staff

Breakfast was expensive I was told it will be cheaper for 2 days and 2 people but it was same 12 Euro each so it came upto 48 euros not what I was told

Bottle of water cost 4 euros and breakfast for each 12 euros are unbelievably expensive

We loved this hotel The location was perfect convenient easy to find and right in the middle of where we wanted to be Across from the train station was perfect for our day trip to Giverny Easy to walk to shopping We arrived early before check in but the kind staff allowed us to check our bags so we could venture out and see the sites The breakfast was very good Our room was small but just right for us my daughter loved the twin beds Definitely recommend this hotel

The view from our room was lame but you can t do anything about that at least it had a window

Ali the receptionist when we arrive after an 18 hour flight was a darling And the location is great

You have to go down to get the ironing board and they will tell you to wait as there are no people in the reception After waiting for so long thinking that they will send the iron to your room end up you have to get it yourself from the recep The kettle was not working and when u told them this they replaced with another spoiled kettle Whats more this guy of Indian descent even argue that he replaced it with new one But he did not check whether its working Duh And for storage luggage they wont help you the lady just pointed to us where to store our luggages The door knob in the toilet was spoilt and the bath tub is just for display no water stopper despite the fact that we already feedback with them and they promised that they will do something about it They could lie To the customers just like that And the toilet separate from the shower smells like urine We could not take it so i mop it myself Stayed here 3 nights as we have kids and its difficult to transfer hotel anymore But will definitely not coming back And to booking com i honestly having doubts now if the review you posted on your website are authentic

The staff were completely and utterly rude especially on arrival the gentleman was so rude Not a very good start Staff need to learn to smile and have some manners The state of the room lower than average needs a reno Was most disappointed

Location friendly staff

nothing

The twin room was tiny and lacked any warmth There wasn t even a print or picture to lift the non discript cream walls You had to chase round the droplets of water coming from the shower head to get wet There was a mini bar with nothing in it There was no bar in the hotel There was no iron in the room Walls paper thin Couldn t sleep with the excertions from next door Breakfast was very poor coffee from a machine in France 4 star no way Basic 2 3 star at most