Hotel Royal

Excellent location

The room was comfortable The restaurant on the ground floor which I ate in one day was very reasonably priced and the food was very good All the hotel staff were very nice I would definitely recommend this hotel

Pillows were too soft Breakfast hot selection was minimal I e scrambled eggs and little sausages which were cold the day I tried them But the cold selection was very good

Room small but o k Reception staff very nice

No WLAN in room Incredibly rude restaurant staff in particular one person who was so rude that it really ruined my stay Yelled at me loud and obnoxious in the lobby for moving a cup of coffee from one table to another Unaccepatable I ve had rude staff before everybody can have a bad day so I don t give bad ratings for that but this person is in the wrong job After that loud bad mouthing to the reception staff from said person in the lobby which I caught while exiting the elevator Very unprofessional No apology from Hotel nothing NEVER AGAIN

Location and breakfast were excellent

Bed was uncomfortable Two mattresses pushed together seemed like box springs without the mattress

Comfortable very central efficient helpful staff Relaxed atmosphere Probably the best value hotel we ve ever stayed in

perfect location very friendly and handy staff

even when double room is for single use two pillows could be available also they should correct Booking settings and do not offer smoking rooms when they are not available at all in the hotel

Good location

There is no kettle in the room

Amazing Location near St Stephanz Cathedral and shopping stores Great Breakfast and Restaurant Near the pedestrian area A step away from the metro tram way and Billa Supermarket Near Albertina Art Museum

Uncomfortable Pillows

Location

Nothing

great location good breakfast

noisy morning thin walls you could hear your next door room guests sneezing curtains movements etc smoking smell all over hotel in halls and rooms rooms cos we were there with some other friends and their room was same even we had a non smoking room staff could have been more polite even if they hate their job no need to be so grumpy important tip check your bill as you may have some extra things added on probably by mistake at lunch then at dinner again at the ground floor restaurant cannot comment the top floor restaurant it was booked for a party only one thing i know its a smoking one